I visited a branch of my local public
library in Cobb County at Vinings. It is my understanding that public access
computers throughout this library system have a similar collection of software
on their public access computers. The computers are networked together, and
require a user ID and password to access. I was unable to ascertain whether the
software was locally installed on the computer terminals, or if a server
supported it. The software was largely dedicated to supporting web browsing, as
well as some desktop publishing.
Software
Internet
Explorer – The ubiquitous web browser available on all Windows PCs
was present here, and the default homepage was set to the library’s site. It is
meant to browse content on the World Wide Web.
Mozilla
Firefox – Firefox is another web browser that provides access to
webpages. Its default homepage was the Google front page, rather than the
library’s website.
Adobe
Reader –Reader is program that is dedicated to viewing a
proprietary file format from Adobe called PDF. It allows the user to view or
print a file, but it only allows certain types of editing to those documents,
such as annotation.
Microsoft
Word – Word was the only program on this computer other than the
aforementioned web software that included an icon on the desktop at login
(excepting the trash bin). This publishing software is for creating text
documents with a number of formatting options. It is included in a suite of
Microsoft Office software.
Microsoft
Excel – A spreadsheet program that can use embedded tools for
calculation and creating graphs. It also comes with many formatting and
template options.
Microsoft
PowerPoint – PowerPoint is presentation software that creates slides
with visual content. Not only can you create the slides with multiple visual
elements and text, but you can also use it full screen during the presentation
itself.
Microsoft
Publisher – Publisher is a creative desktop publishing program to
make freeform design content. It has a variety of tools that let the user
import different file types and layer the elements on a single document.
Notepad –
Notepad is a text editing program like Word, but its formatting options are
much more limited.
Windows
Media Player – A media player made with Windows supported media in mind.
It can be used to play video files, audio files, or to view images.
The public access computers at the library had a very basic
set of software. But as more and more web applications start to replace
dedicated software, it could be argued that the most essential piece of
software is a web browser. With this in mind, it may be a good idea for the
library to load the Google Chrome browser to its computers, as another access
point to the web.
Peripheral
Devices
2
Laser printers – The laser printers are output devices that are connected
to all of the public access computers over a network. These printers only print
in black and white. There was no color printing option at the library. The
printers are also connected to a print management system, where it is necessary
to prepay for all print jobs. The cost is 15 cents per page.
1
Scanner – The scanner is an input device that makes it possible to
scan images of documents and import them to the computer in a digital format.
The scanner is networked to all of the public access computers, but it did not
cost any money to operate. There is a desktop program that allowed you to
access the scanner and operate it once the document had been loaded.
The public
library is an important place for people without access to computers at home to
be able to use devices that would not otherwise be available to them. This is
especially true of the ability to print, as maintaining a printer and paying
for printing supplies can be costly, even if you only use it occasionally. For
people to be able to print documents at a low cost as the need arises is a valuable
public service. Scanners have a similar cost/benefit relationship. It is rare
to need a scanner in a world where most content is digitally native, but that
does not mean it isn’t necessary occasionally. It is much more cost effective
for the library to assume this cost, and give access to this technology to a
wider swath of the population.
One thing I
noticed while I was at the library is that the public access computers did not
have speakers. It seems obvious that this would be necessary in a quiet
environment, and some patrons had brought headphones in so they could listen to
the content they were viewing. But I think it would be nice if the library had
headphones available for patrons who did not bring their own. It would be easy
enough to check them out like some other library material, and then return them
when you are done.
Internet
Service Provider
When it
comes to wired providers of broadband internet service, there are not really
many choices you can make where I live. There are two companies that offer
service as ISPs, and they are companies that primarily exist to offer services
other than the internet.
The first
company is Comcast, which is the only provider of cable television in my area.
They also offer an internet connection over their broadband coaxial lines.
Comcast bundles their services in order to get a larger share of your
telecommunication consumption, and the more you purchase from them, the lower
the cost for the internet portion becomes. They also offer a number of speeds,
ranging from download speeds of 3 Mbps to 105 Mbps. The cheapest offer they
have is $19.99 per month, while the most expensive is $89.99. To operate their
service you need a modem that is compatible with their network, which they can
rent to you, or you can buy yourself. A technician must come to your location
to activate the service.
The second
company is AT&T, which is the primary telephone company. Their internet
offering is a DSL line that must be installed in addition to any pre-existing
phone lines. AT&T also bundles their services for better values at higher
price points, and just as Comcast has begun offering VOIP telephone service,
AT&T is offering television through their U-verse product. Prices range
from $29.95 per month for 3 Mbps to $64.95 per month for 45 Mbps. AT&T
provides a “Wireless Gateway” device that makes access to the internet
possible, and they also require a technician to install it.
So what
other ISPs are available other than the two telecom giants? Well, there are
dial-up subscription services, but those speeds are barely able to keep up with
the data generated by web browsing. That also requires a working phone line, so
you would still need to pay AT&T to gain access. If you want to avoid those
companies altogether, you would have to opt for a wireless internet provider.
In this case, I will use Verizon as the example.
Verizon is
a wireless operator that primarily contracts service for cell phones. However,
the majority of cell phones now operate as wireless computers, and they use the
signal from the wireless company as their ISP. It is also now possible to get
certain mobile devices, like an iPad, with pre-installed wireless receivers
that can also access this service. One must have a device that is compatible
with Verizon’s network, as well as a phone line contract with the company.
After that, you pay a certain rate per device that you want to be able to
access the internet, as well as a rate for the amount of data you have access
to. The charges for data can range from $15 for 250 MBs per month to $375 for
50 GBs per month.